# CubeERP

> Cloud ERP for UK distributors, wholesalers and trade suppliers.

**URL:** https://cubeerp.co.uk

CRM, pricing, quoting, sales orders, stock, warehouse PDAs, couriers, returns and a branded B2B store in one system - built for UK distributors, wholesalers and trade suppliers, with the reporting to see what is happening while it happens.

## Details

- **Category:** Enterprise resource planning
- **Status:** Early access
- **Published by:** Cube Systems Limited, part of Crushed Ice Group
- **Modules:** All included
- **Platform overview:** https://cubeerp.co.uk/platform
- **Pricing:** https://cubeerp.co.uk/pricing

## Modules

- **CRM: customers, contacts & suppliers:** Customer, contact and supplier records in one place, with each customer’s pricing, discounts and credit terms held on the account. Calls are logged against the customer with recordings through phone system integration, and emails go out from your own templates, sent from you or from a team address.
- **Pricing & discounts:** Prices and costs with full history, future increases scheduled in advance and uploaded by XLS or CSV, and customer discounts set at top level or by brand, category, supplier and more, with inclusions and exclusions. The rules apply themselves on quotes, orders and the website, and the price list generator produces each customer’s own list.
- **Quoting:** A drag-and-drop quote editor with similar and alternative product suggestions, custom lines for non-catalogue items and the customer’s discounts applied automatically. Price, cost and margin as you build, a preview before it goes, revision history, optional approval, and automated emails with the quote attached, sent from you or your team.
- **Sales order processing:** Quotes convert to orders without retyping, with order approval, credit checks during processing and stock allocated automatically. One order can go out in several fulfilments and deliveries, or be split between your warehouse and a direct shipment from the supplier. For collections, the customer is emailed a QR code that is scanned on a PDA or phone, with a photo and signature captured.
- **B2B ecommerce & customer portal:** A trade ecommerce website on your own branding, showing every customer their own prices with all of their discount rules applied. Customers place and manage orders, pay against their credit account and start returns in the portal, and your team manages web-enabled products with videos, marketing content and downloads.
- **Returns management (RMA):** A complete returns system. Customers can start a return online and follow it through the portal, and your team manages each one through to completion.
- **Purchasing:** Purchase orders and purchase invoicing in one place, with supplier invoice verification: users confirm the invoice values against the purchase order before it is approved, so a price that has crept up is caught before it is paid.
- **Products & stock control:** Comprehensive product management and stock control across the business, including consignment stock. Products can be web-enabled for your B2B store, so one record drives the office, the warehouse and the website.
- **Warehouse management with PDAs:** PDA workflows for goods in, goods out, picking and packing, with a full audit trail that records pick time and check time. Collections are scanned by QR code at the door, with a photo and signature captured.
- **Courier integration & despatch:** One-touch despatch through integrated couriers including Royal Mail, Parcelforce, DPD, DHL, APC, FedEx and UPS, plus customer collection and your own vehicles or internal couriers. Couriers without an API can be added alongside. Shipping options follow the courier chosen by sales or sales admin, and package size is calculated from product weights.
- **Credit control & accounting integration:** Full customer credit control, with integration to Sage, Xero or QuickBooks so your ledger stays where your accountant wants it. Customers can make payments against their account through the online portal.
- **Team dashboards & reporting:** Role-based dashboards for sales, sales admin, marketing, warehouse and management, and a reporting suite covering sales, stock, orders, customers, suppliers and warehouse performance, including pick and check times taken from the audit trail.
- **Batch & serial traceability:** Full genealogy from goods-in to despatch, with certificates attached to the batch. Answer a recall or an audit question in minutes instead of a weekend in the archive.
- **Integrations & API:** A documented REST API, webhooks on every meaningful event, and connectors for e-commerce, EDI, couriers and accounting platforms.
- **Production & BOM:** Multi-level bills of materials, works orders, routings, sub-contract operations and shop-floor booking - with actual time and materials recorded against the estimate as it happens.
- **Planning & MRP:** Demand from orders and forecasts netted against stock, work in progress and inbound purchases, producing a buy list and a make list you can act on rather than argue with.
- **Field service & projects:** Schedule engineers, dispatch jobs to a phone, track time and materials against the job, capture sign-off and photographs on site, and invoice from the same record.

## Outcomes

- **One version of the truth:** Sales, the warehouse and accounts work from the same live data, so nobody spends Monday morning reconciling three spreadsheets to find out what happened last week.
- **Growth without the extra admin:** Removing the re-keying between quote, order, pick, despatch and invoice is how the business CubeERP runs doubled its turnover without taking on more staff.
- **Margin you can see:** Price, cost and margin on every quote and order show which customers and products actually make money, and which have quietly been subsidised by the rest.

## Signs you have outgrown what you are using

- Stock figures are argued about rather than trusted
- The same order is typed into three different places
- Nobody can say what a finished job actually cost
- Quoting depends on one person being in the building
- Month-end takes a week and produces surprises
- Your "system" has a spreadsheet nobody is allowed to touch
- Customers are told a lead time that is really a guess
- Reporting means exporting to Excel and starting again

## By the numbers

- **200+** Orders a day - Processed through CubeERP in live use
- **One** Data model - Quote to invoice without re-keying
- **UK** Hosted in the UK on AWS - Databases, files and backups held in the UK
- **20+** Years of systems work - Behind the platform, through Crushed Ice

## How we work

- **One record, end to end:** An enquiry becomes a quote, an order, a pick list, a despatch and an invoice without anybody retyping it. Every document links back to the one before it, so a question about an invoice can be answered from the warehouse.
- **Open by default:** Every module exposes a documented REST API and webhooks. If you need the data in a website, a BI tool or another system, it is there to use rather than locked in.
- **Your ledger stays yours:** CubeERP handles everything upstream of the accounts and syncs both ways with Xero, Sage and QuickBooks. You are not being asked to move your finance function to win a software deal.
- **Security is not an upsell:** Role-based access, granular permissions, full audit trails and UK hosting on AWS are on every package. They are not reserved for the biggest one.
- **Bespoke where it matters:** When your process is unusual, Crushed Ice sits in the same group and can build against a documented API - rather than reverse-engineering somebody else’s database.
- **We tell you in the demo if it is not a fit:** If CubeERP is not the right fit we will tell you during the demonstration, not six weeks into an implementation. It costs us the sale and saves you the write-off.

## Implementation

1. **Discovery:** A structured session mapping how you work now - the systems, the spreadsheets and the bits held together by one person’s memory. We come back with what the platform covers as standard, what needs configuration, and what needs building.
2. **Configuration:** Your sites, warehouses, price lists, approval limits, document templates, workflows and permissions set up to match the business - not a demo tenant with your logo dropped on it.
3. **Data migration:** Customers, suppliers, parts, bills of materials, price lists, open orders and stock balances brought across and reconciled. We migrate, you check the numbers against the old system, and only then do we cut over.
4. **Training & rollout:** Role-based training so the order desk learns the order desk and the warehouse learns the warehouse, with a pilot group first where it makes sense. Documentation and short screen recordings left behind for new starters.
5. **Ongoing support:** UK support from the people who built the platform, with response times set by your package, a dedicated account manager on Professional and Enterprise, and a product roadmap you can influence.

## Coverage

We implement in person, nationwide, from our office in Olney, Buckinghamshire. See https://cubeerp.co.uk/where-we-work.

## Related

Also from Cube Systems:

- [CubeCRM](https://cubecrm.co.uk): CRM for sales and service teams (Early access)
- [CubeHR](https://cube-hr.co.uk): HR, absence and rotas (Coming soon)
- [CubeMSP](https://cubemsp.co.uk): Software for managed service providers (Early access)
- [Apps by Cube Systems](https://cubesystems.co.uk/apps): standalone apps from the same team

Crushed Ice Group:

- [Crushed Ice Group](https://crushedicegroup.co.uk): the group Cube Systems belongs to
- [Crushed Ice](https://crushedice.uk): Bespoke software, IT support and communications since 2003
- [Cube Systems](https://cubesystems.co.uk): British business software

## Contact

- **Product:** CubeERP
- **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972)
- **Email:** hello@cubeerp.co.uk
- **Sales:** sales@cubeerp.co.uk
- **Support:** support@cubeerp.co.uk
- **Telephone:** 01234 672 617 (+441234672617)
- **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- **Opening hours:** Monday to Friday, 9am to 5.30pm
- **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)