# Order Management Software in Buckinghamshire > Looking for order management in Buckinghamshire? CubeERP works with businesses in Milton Keynes, Aylesbury and High Wycombe, from first demonstration through to go-live and beyond. **URL:** https://cubeerp.co.uk/software/order-management-software/buckinghamshire Buckinghamshire businesses tend to reach us at the same point: the current system has become the constraint rather than the tool, and the workarounds have started to cost more than the software. That is the point at which order management software is worth doing properly. ## Details - **Solution:** Order Management Software - **Group:** Core platform - **Platform:** CubeERP (https://cubeerp.co.uk/platform) - **Location:** Buckinghamshire - **Distance from our Olney office:** 22 miles - well within our regular travel radius from Olney - **Postcode districts:** MK, HP - **Also known as:** Sales order processing software, SOP system, Order processing system, Order entry software, Order fulfilment software ## Coverage Our Buckinghamshire coverage includes Milton Keynes, Aylesbury, High Wycombe, Olney, Buckingham and Marlow, and the MK and HP postcode districts. If you are in Buckinghamshire and not on that list, we almost certainly still cover you, so ask. ## What is included - **Availability as you type:** Free, allocated, on-order and next-due-in shown on the line, so the person taking the order can give a delivery date rather than a hope. - **Pricing that applies itself:** Customer price lists, contract rates, volume breaks, promotions and settlement discounts calculated automatically, with an audit trail of any manual override. - **Part-shipments and back orders:** Ship what you have, keep the balance on order, and let the customer see both. Back orders release automatically when stock arrives rather than waiting for a manual sweep. - **Call-offs and scheduled deliveries:** Blanket orders with call-off schedules, delivery diaries and firm-versus-forecast quantities - so long-term contracts stop being managed in a side spreadsheet. - **Channels in one place:** Orders from the phone, email, EDI, a trade portal or your website land in the same queue with the same rules applied. No separate web-order process to reconcile. - **Returns against the original:** Returns, credits and warranty claims logged against the order that caused them, with fault analysis feeding back into quality rather than disappearing into a credit note. ## Real-world use cases ### Orders typed three times **Scenario:** A wholesaler re-keyed every order from email into a spreadsheet, then into the accounts package, then into a courier portal. Three chances to get the address, the quantity or the price wrong, and regularly one of them did. **Outcome:** Orders are entered once. The despatch note, carrier label and invoice all derive from that entry, and address errors have effectively stopped because nobody retypes an address any more. ### Promises nobody could keep **Scenario:** A supplier committed to lead times based on a stock report that was already a day old, then discovered at picking that the stock was allocated to somebody else. Roughly one order in ten needed an apology call. **Outcome:** Stock is reserved at order entry and availability is live at the point of promise. Apology calls have been replaced by realistic dates given the first time. ### Contract customers on trust **Scenario:** Agreed pricing for twenty contract customers lived in a shared spreadsheet that only two people maintained. Quotes went out at list price more often than anybody admitted. **Outcome:** Contract rates are held against the customer and applied automatically, with any override needing a reason and an approval. Margin leakage on contract accounts became visible for the first time. ## Figures - **Once** An order is entered exactly one time - **Live** Availability at the moment of promise - **Auto** Back orders released as stock lands ## Frequently asked questions **Can it handle orders from our website?** Yes. E-commerce orders come in through the API or a connector and follow exactly the same process as a phone order - same stock allocation, same pricing rules, same despatch. There is no separate web-order queue to reconcile. **Do you support EDI?** Yes, for the common retail and automotive formats. EDI orders, despatch advices and invoices are mapped during implementation and monitored afterwards, so a rejected message raises an alert rather than being discovered by a customer. **What about customers with complex pricing?** Price lists, customer-specific rates, quantity breaks, contract pricing, cost-plus and matrix pricing are all supported, with a clear order of precedence and an audit trail. Manual overrides are allowed but recorded. **Can we stop an order going out on credit hold?** Yes. Credit limits and payment terms sit on the customer record, and an order that breaches them is held at the point of picking with a clear reason. Release requires the right permission. **How do part-shipments affect invoicing?** Invoice on despatch, on completion or consolidated per period - whatever the customer has agreed. The system tracks what has shipped, what remains and what has been invoiced separately, so none of them has to be reconciled by hand. ## Related solutions - **ERP Software** - One system for quotes, orders, stock, production, purchasing and invoicing - built in the UK for growing businesses. https://cubeerp.co.uk/software/erp-software/buckinghamshire - **Stock Control Software** - Multi-location stock with bin locations, barcode scanning, batch and serial traceability, and figures that are right first time. https://cubeerp.co.uk/software/stock-control-software/buckinghamshire - **Wholesale & Distribution Software** - Trade pricing, multi-warehouse stock, fast order entry, pick-pack-despatch and carrier integration for wholesalers and distributors. https://cubeerp.co.uk/software/wholesale-distribution-software/buckinghamshire - **CRM Software** - Leads, opportunities and pipeline in the same system as the quotes, orders and invoices they turn into. https://cubeerp.co.uk/software/crm-software/buckinghamshire ## Contact - **Product:** CubeERP - **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972) - **Email:** hello@cubeerp.co.uk - **Sales:** sales@cubeerp.co.uk - **Support:** support@cubeerp.co.uk - **Telephone:** 01234 672 617 (+441234672617) - **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP - **Opening hours:** Monday to Friday, 9am to 5.30pm - **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)