CubeERP is in early access: being demonstrated now and used internally, with full launch in early 2027. Register your interest for pricing and a demo.

From order entry to proof of delivery without a single spreadsheet in between.

Early access

Order Management Software in Southampton

Order Management Software for Southampton. On-site implementation and support from our Olney office. Portsmouth, Basingstoke and Winchester too.

Book a demoAbout CubeERP

Southampton is a regular route for our team from Olney, which means implementation here is done in person rather than over a screen share.

That matters more than it sounds: most of what a system needs to know is learned by standing in the building.

An order is the point where a promise gets made, and most of the damage in a growing business happens because that promise was made against the wrong information. CubeERP’s order management shows free and allocated stock as the line is typed, applies the customer’s agreed pricing without anybody looking it up, and reserves stock at the moment of commitment rather than at the moment of picking. Part-shipments, back orders, call-off contracts and scheduled deliveries are handled as normal behaviour rather than as exceptions somebody has to remember. When the order ships, the despatch note, the carrier label, the tracking email and the invoice all come from the same record.

  • Once

    An order is entered exactly one time

  • Live

    Availability at the moment of promise

  • Auto

    Back orders released as stock lands

What it does

Inside order management software

The parts of CubeERP that make up order management. Everything here shares one database, so nothing needs re-keying between them.

  • Availability as you type

    Free, allocated, on-order and next-due-in shown on the line, so the person taking the order can give a delivery date rather than a hope.

  • Pricing that applies itself

    Customer price lists, contract rates, volume breaks, promotions and settlement discounts calculated automatically, with an audit trail of any manual override.

  • Part-shipments and back orders

    Ship what you have, keep the balance on order, and let the customer see both. Back orders release automatically when stock arrives rather than waiting for a manual sweep.

  • Call-offs and scheduled deliveries

    Blanket orders with call-off schedules, delivery diaries and firm-versus-forecast quantities - so long-term contracts stop being managed in a side spreadsheet.

  • Channels in one place

    Orders from the phone, email, EDI, a trade portal or your website land in the same queue with the same rules applied. No separate web-order process to reconcile.

  • Returns against the original

    Returns, credits and warranty claims logged against the order that caused them, with fault analysis feeding back into quality rather than disappearing into a credit note. Customers can start a return online and follow it through the portal.

  • Credit checks while you process

    Credit limits and terms checked as the order is processed, with an optional approval step, so an order for a customer on stop is caught before it is picked rather than after it is delivered.

  • Warehouse and drop-ship in one order

    Multiple fulfilments and deliveries on one order, including orders sent partly from your warehouse and partly direct from the supplier - still one order to the customer and one record to your team.

  • Collections by QR code

    For customers who collect, a QR code is emailed with the order. It is scanned on a PDA or phone at the counter, with a photo and signature captured as proof of collection.

In practice

Problems this actually solves

Anonymised, but not invented. These are the situations businesses describe to us before they change anything.

  • Orders typed three times

    The situation

    A wholesaler re-keyed every order from email into a spreadsheet, then into the accounts package, then into a courier portal. Three chances to get the address, the quantity or the price wrong, and regularly one of them did.

    What changed

    Orders are entered once. The despatch note, carrier label and invoice all derive from that entry, and address errors have effectively stopped because nobody retypes an address any more.

  • Promises nobody could keep

    The situation

    A supplier committed to lead times based on a stock report that was already a day old, then discovered at picking that the stock was allocated to somebody else. Roughly one order in ten needed an apology call.

    What changed

    Stock is reserved at order entry and availability is live at the point of promise. Apology calls have been replaced by realistic dates given the first time.

  • Contract customers on trust

    The situation

    Agreed pricing for twenty contract customers lived in a shared spreadsheet that only two people maintained. Quotes went out at list price more often than anybody admitted.

    What changed

    Contract rates are held against the customer and applied automatically, with any override needing a reason and an approval. Margin leakage on contract accounts became visible for the first time.

Local coverage

Order management across Hampshire

We cover Southampton and the surrounding area, including City Centre, Shirley, Bitterne, Hedge End and Eastleigh, across the SO14, SO15, SO16 and SO17 postcode districts. We also work with businesses in Portsmouth, Basingstoke, Winchester and Fareham and elsewhere in Hampshire.

Postcode districts

  • SO14
  • SO15
  • SO16
  • SO17
  • SO18
  • SO19

Areas we cover

City Centre, Shirley, Bitterne, Hedge End, Eastleigh, Totton, Chandler's Ford and Hamble.

Getting to you

Roughly91miles from our Olney office

Discovery, training and go-live are done on site as standard - not because it looks good on a proposal, but because most of what a system needs to know is learned in the building.

Order management elsewhere in Hampshire

All of Hampshire

How it happens

What implementation actually involves

The same process wherever you are, and for Southampton it is done in person.

  1. 1

    Discovery

    A structured session mapping how you work now - the systems, the spreadsheets and the bits held together by one person’s memory. We come back with what the platform covers as standard, what needs configuration, and what needs building.

  2. 2

    Configuration

    Your sites, warehouses, price lists, approval limits, document templates, workflows and permissions set up to match the business - not a demo tenant with your logo dropped on it.

  3. 3

    Data migration

    Customers, suppliers, parts, bills of materials, price lists, open orders and stock balances brought across and reconciled. We migrate, you check the numbers against the old system, and only then do we cut over.

  4. 4

    Training & rollout

    Role-based training so the order desk learns the order desk and the warehouse learns the warehouse, with a pilot group first where it makes sense. Documentation and short screen recordings left behind for new starters.

  5. 5

    Ongoing support

    UK support from the people who built the platform, with response times set by your package, a dedicated account manager on Professional and Enterprise, and a product roadmap you can influence.

You might call it something else

Order management goes by a lot of names - if you are searching for any of these, this is the page you wanted.

Sales order processing softwareSOP systemOrder processing systemOrder entry softwareOrder fulfilment software

Questions

The things people ask first

Not on the list?01234 672 617hello@cubeerp.co.uk

  • Yes. Every package includes your own branded B2B ecommerce store and customer portal, and web orders follow exactly the same process as a phone order - same stock allocation, same pricing rules, same despatch. Orders from other shops come in through the API or a connector.

  • Yes. The customer is emailed a QR code with the order, which is scanned on a PDA or phone when they collect. A photo and signature are captured and filed against the order.

  • CubeERP includes a complete returns (RMA) system. Customers can start a return online and track it through the portal, and your team manages it through to completion against the original order.

  • Yes, for the common retail and automotive formats. EDI orders, despatch advices and invoices are mapped during implementation and monitored afterwards, so a rejected message raises an alert rather than being discovered by a customer.

  • Price lists, customer-specific rates, quantity breaks, contract pricing, cost-plus and matrix pricing are all supported, with a clear order of precedence and an audit trail. Manual overrides are allowed but recorded.

  • Yes. Credit limits and payment terms sit on the customer record, and an order that breaches them is held at the point of picking with a clear reason. Release requires the right permission.

  • Invoice on despatch, on completion or consolidated per period - whatever the customer has agreed. The system tracks what has shipped, what remains and what has been invoiced separately, so none of them has to be reconciled by hand.

Related

Other things we can put right

Also available in Southampton.

Part of a bigger system

Order management is one part of CubeERP, and every package includes the full system - it is not a separate purchase bolted on.

Explore the platformPackages and pricing

Working in Southampton?

Order management for your Southampton business

Tell us what your current system does badly. We will tell you whether CubeERP fixes it, and what it would take.

Start a conversationCall 01234 672 617